Star Stable Online
Account: General
- How to change your email address
- What if I misspelled my email, password, or parent's email?
- Recent Age Verification Change
- Forgotten password
- Banned Account
- Deleting Account
Account: Mobile
Bugs & Live Issues
Payments: Desktop
- Star Stable Digital Gift Shop
- What is a Double Star Coins Weekend and When is it?
- Curious About Star Rider? Here's What You Need to Know!
- Need To Cancel Star Rider Subscription ? No Problem!
- What Happens When I Cancel My Subscription? Here’s What You Need to Know!
- What’s the Pay-Once Star Rider? Lifetime Access and Exclusive Perks!
Payment: Mobile
- How to Cancel Mobile Subscription and Request a Refund for Duplicate Charges
- Why am I not allowed to make purchases on Star Stable on Mobile?
- [iOS] I would like a refund for my purchase on Star Stable Online on mobile
- How do I make purchases on Star Stable Online on mobile?
- How can I avoid accidental in-app purchases?
- How can I find my in-app purchase history?
Gameplay: Desktop
- How to toggle the magic coat on desktop!
- How to care for your horse on desktop
- How do I lead my horse?
- How do I pet my horse?
- How do I use the Photo Mode?
- How do I let my pet walk next to me?
Gameplay: Mobile
Technical: Desktop
- Removal of inactive accounts
- Is my device ready for snow?
- Pink Screen Troubleshooting
- Snow in Jorvik!
- Water update!
- Computer specs for Star Stable Online
Technical: Mobile
- [Android] Country Availability for Star Stable Online on mobile
- [Android] Recommended Android specs for Star Stable Online
- [iOS] Country Availability for Star Stable Online on mobile
- How do I contact Customer Support on Star Stable Online on mobile?
- [iOS] How do I download Star Stable Online on mobile?
- How do I report a bug on Star Stable Online on mobile?
General Game Guides
- How do I separate stacks in my inventory?
- How Can I Get a Refund on My Horse?
- When do we get our Star Coins allowance?
- What is Star Coins and Jorvik Shillings? – purchasing Star Coins and game items in Star Stable Online
- How do I buy the Welsh Pony?
- Your License to use the game/service
Game Progression
- How do I unlock Wildwoods?
- Why are there no more quests for me to do?
- What are achievements?
- I’m a Star Rider. Why can’t I go everywhere in the game?
- How do I get a fishing rod?
- How do I unlock Jorvik City?
Social Interaction
- How do I become a Brand Ambassador?
- What is a Game Master, and how do I recognize one?
- How do I ignore a player?
- Why can’t I see my friend in-game?
- How do I send a message to my friend?
- Can PC/Mac players and mobile players play together?