What is Star Rider?
Star Rider is a membership that lets you progress further in the game, giving you access to more quests and more of the island to explore.
Automatic Renewal
Our Star Rider subscription (except for the Pay Once option) automatically renews for the same period as your original subscription. But don’t worry, you’re always in control.
Need to Cancel? No Problem!
You can easily cancel your Star Rider subscription whenever you'd like.
Here's how:
- Log in to your account
- Click on the Account button at the top right corner.
- Scroll down to Manage Subscription and follow the instructions to cancel.
If you acquired your Star Rider subscription through the Apple Store or Google Play Store, cancel it there by following these steps.
Apple:
- Open Device Settings
- Go to Subscriptions
- Select your subscription with us
- Click Cancel Subscription
Android:
- Go to Google Play Store
- Navigate to Subscriptions
- Tap Payments & subscriptions, then select Subscriptions.
- Cancel the Subscription
If you cancel before the renewal date, you'll keep access to Star Rider until the end of your current billing period. This means the cancellation will take effect on the renewal date.
A heads-up about the renewal date
Some subscription services (including ours!) sometimes process payments a little earlier than expected, especially if the renewal date is coming up soon. This means that if you cancel right before your renewal date, the system might still process the payment before it officially acknowledges your cancellation. While you won’t be charged after the current billing cycle ends, it's good to keep an eye out for this possibility.
We hope this clears everything up! If you have any more questions or need further assistance, feel free to reach out to our friendly Customer Support Team.
We’re ready to help!