An account may be suspended for failing to adhere to our Terms & Conditions, specifically paragraph 11.
We reserve the right to suspend accounts that violate our Community Guidelines.
Below is a list of reasons that can lead to suspension:
- Misbehaving on the chat or breaking one of our other rules
- Using bugs to your advantage in the game
- Trying to use cheat engines
- Exploiting the game
- Making one or several chargebacks on the account
If your account has been suspended, and you would like to understand the reason, we suggest contacting our Customer Support Team for assistance.