To change your email address, contact our Customer Support Team, who will be happy to help. If you can’t access the email account you used to sign up, you can contact our Customer Support Team using a different email address.
To use a different email address, please sign out of the website and enter your new email address in the ‘Email address’ section of the form. Please include the email address associated with your Star Stable Online account in the message section of the form.
Please note that we can only change the email addresses of players who have a Star Rider package and only after verifying that they are the account owner. Unfortunately, for security reasons, we’re unable to change the email addresses for accounts that only have prepaid cards or mobile payments.
If you are a free player and want to change your email address, you can change it yourself through our website. To do this, click on Log in on our website > Settings > Email Address > Change email address. From there, follow the instructions and answer the security questions before you can enter your new email address. This feature is currently only available for free players.