If you’re having trouble with a transaction on your Star Stable account, the best thing to do is contact our Customer Support Team first. We’re here to help you sort it out!
We don’t encourage chargebacks or payment reversals (when your card issuer reclaims money from a completed transaction) because they can cause unnecessary issues. If a chargeback is made, Star Stable Entertainment AB reserves the right permanently close the account.
To avoid this, we recommend reaching out to us before considering a chargeback. Our support team is ready to assist and will work with you to resolve any payment concerns.
Just a heads up: unauthorised chargebacks can also lead to Star Stable account being banned.
An unauthorized chargeback happens when someone disputes a payment with their bank without contacting the service first. If you have an issue with a payment, always reach out to our Customer Support Team first to sort it out!
We want to make sure your experience with Star Stable is smooth, so don’t hesitate to reach out if you need help!