Information for Parents

General

• Online Safety - Tips to Parents and Legal Guardians
• How can I delete my child’s account?
• How do I change the parent email address?
• How can I request the removal of my child's data?

My Child

• Can I deactivate the chat for my child?
• Can my child create an account without my consent?
• I click on the GDPR link in the email to give consent, but I receive an error page. Why is that?
• I didn’t receive an email to consent to my child playing Star Stable. How can I get one?

Safety

• How do I know my child is safe in the game?
• Someone is on my child’s account. What should I do?
• Someone is trying to talk inappropriately to my child in-game. What should I do?
• What is COPPA?