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Articles in this section

  • I have been charged for both desktop membership and in-app monthly subscriptions, how do I cancel the mobile subscription/request a refund?
  • Why am I not allowed to make purchases on Star Stable on Mobile?
  • I would like a refund for my purchase on Star Stable Online on mobile
  • How do I make purchases on Star Stable Online on mobile?
  • How can I avoid accidental in-app purchases?
  • How can I find my in-app purchase history?
  • I found in-app purchases that I didn't make, can I get a refund?
  • How can I get a refund on in-app purchases via Apple iTunes Gift Card?
  • Can I use Apple Gift Card or App Store & iTunes gift card to make purchases on Star Stable Online on mobile?
  • Why are my in-app purchases not visible in Star Stable Online on mobile?
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Will the purchases I’ve made through the website show up in the app?

Yes. Your Star Coins and bundle purchases will show up in the app. If you wish to purchase Star Rider from our website, it will automatically work on your account across all platforms.

 



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