Most of our redeem codes are only available for a limited time. We usually mention when the code will expire in an article on our website. On rare occasions, we also have codes that are restricted to specific accounts—for example, only new players who have never been Star Riders before.
If you can’t redeem an active code and you should be able to use it, double-check the spelling and make sure there aren’t any extra spaces before or after the code.
If it still doesn’t work, please reach out to our Customer Support Team.