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Articles in this section

  • How do I verify my account?
  • How do I change my email address?
  • How can I change my password?
  • Why is my account suspended?
  • How do I redeem a code?
  • Why can’t I redeem some of the redeem codes I found?
  • When is the next Free Star Rider offer?
  • What’s the difference between a Star Rider and a Non-Star Rider?
  • How can I stay up-to-date?
  • How do I change my server?
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Can I reset my account to start all over again?

Unfortunately, it is not currently possible to reset accounts. If you would like to start playing from level 1 again, we suggest you create a new account.

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Related articles

  • How do I deactivate my account?
  • How can I change my character name?
  • How can I request the removal of my data?
  • Why are there no more quests for me to do?
  • Can I move to a full server?
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